Henllys Estate
Bed and Breakfast

Our Privacy Policy


Privacy Policy

Henllys Estate Bed & Breakfast, whose trading premises is at Cilycwm, Llandovery, Carmarthenshire, SA20 0EW.


Your Privacy

At Henllys Estate Bed & Breakfast, we are committed to maintaining the trust and confidence of visitors to our website. The following privacy policy details information on when and why we collect your personal information, how we use it, and how we keep it secure.


Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as your name, title, phone number, email address or postal address.
In general, you can browse the Henllys Estate Bed & Breakfast website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitor's needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. In order to make an enquiry for our accommodation we collect your personal information which consists of name, telephone number and email address. We use this information in the legitimate interests of our business. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.


Where your Personal Information is Held

Information will be held at our premises.


How Long Your Personal Information will be Kept

We will keep your personal information:

  • To respond to any questions, complaints or claims made on your behalf
  • To keep records required by law.


We will not retain your personal information for longer than necessary for the purposes set out in this policy.

Where it is no longer necessary to retain your personal information, we will delete or anonymise it.

If you have any queries, then please email us at enquiries@henllysestate.co.uk.


Use of Cookies

A cookie allows us to analyse traffic patterns on our website. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.


Your Rights

You have the following rights, which you can exercise free of charge:

Rectification - The right to require us to correct any mistakes in your personal information.
To be forgotten - The right to require us to delete your personal information in certain situations.
Restriction on Processing - The right to require us to restrict processing of your personal information in certain circumstances e.g. if you contest the accuracy of the data.
Data Portability - The right to receive the personal information, you provided to us, in a structured, commonly used and machine-readable format.
To object - The right to object:
At any time to your personal information being processed for direct marketing.
In certain other circumstances to our continued processing of your personal information e.g. processing carried out for the purpose of our legitimate interests.


Keeping Your Personal Information Secure

We have appropriate security measures to prevent your personal information from being accidentally lost, or used or accessed unlawfully.


Updating Your Personal Information and Unsubscribing

By using our website, you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy. If you want to update your personal information or exercise one of your rights please contact us at enquiries@henllysestate.co.uk.


How to Complain

We hope that we can resolve any query or concern you may raise about our use of your personal information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority who in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.


Changes to this Privacy Policy

This Privacy Notice was published on 22 May 2018. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at enquiries@henllysestate.co.uk.


How to Contact Us

Please contact us by post, email or telephone if you have any questions about this Privacy Policy or the information we hold about you.



to contact us

Please don't hesitate to contact us with any enquiries.

Booking Enquiry

Telephone
01550 721332

Email
enquiries@henllysestate.co.uk